Welcome back to the HNext Product Tour, where we explore the innovative features of HNext designed to streamline and enhance hotel operations. Today, we focus on our "Task Management" module tailored specifically for outsourcing companies. Let’s dive in!
The Power of Outsourcing
“Do what you do best and outsource the rest.”
Peter Drucker
Outsourcing is a growing trend in the hotel industry, encompassing everything from laundry and banquet staff to housekeeping and revenue management. According to a Statista report, the global outsourcing market reached $92.5 billion in 2019, highlighting its financial benefits and efficiency gains for hoteliers.
Why Outsourcing?
While financial savings are a primary motivator, outsourcing also brings in professionals who can enhance the quality of specific operations, ultimately improving the overall guest experience.
Optimizing Task Management with HNext
HNext extends its Task Management module beyond in-house operations to support outsourcing companies efficiently. Here’s how:
- Staff Allocation Made Easy: Determine the required staff for room cleaning with a single click. This feature allows you to distribute the exact number of employees per property, saving time and ensuring optimal staffing levels.
- Digital Housekeeping Boards: Eliminate the need for printed boards and phone calls to update room occupancy status. HNext automates these tasks, providing real-time updates and streamlined communication.
- Mobile App for Task Execution: Employees can start and finish tasks, take photos, make remarks, and provide detailed descriptions via the HNext mobile app. This ensures comprehensive documentation of each room during cleaning or maintenance.
- Automated Progress Reporting: No need to manually report employee progress. HNext automatically monitors and displays workflow on your screen, eliminating delays and miscommunication.
- Automatic Report Generation: Schedule and receive detailed reports via email. Each report includes documented issues, pictures, and quality inspections, facilitating quick resolutions and seamless communication with hotel managers.
Linen Turnover and Outsourced Laundry Control
With HNext, you gain precise control over linen turnover:
- Exact Linen Counts: Track the exact amount of linen taken from rooms and sent to outsourced laundry services, eliminating guesswork and ensuring accuracy.
- Detailed Excel Sheets: Provide outsourced laundry services with itemized Excel sheets, listing all items by type and quantity, reducing the risk of lost linen and ensuring accountability.
The Benefits of Digital Savvy
Digitally savvy outsourcing companies enjoy numerous advantages, including reduced costs, expanded services, enhanced employee productivity and morale, and an improved corporate image. With HNext, outsourcing companies can offer unparalleled efficiency and accuracy, making them more valuable than ever.
Conclusion
Implementing HNext in your outsourcing operations is a strategic move that brings efficiency, accuracy, and enhanced service quality. By leveraging the HNext Task Management module, outsourcing companies can streamline operations, reduce costs, and deliver exceptional service to hotel clients.
Ready to elevate your outsourcing business? Discover the transformative power of HNext and make it your best decision of the year!